Destination Dispatch: What Is It?

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Destination Dispatch: What Is It?

It is possible to optimize elevator travel to cut down on wait and travel times by using destination dispatch. People heading to the same floor ride in the same elevator since passengers are grouped according to their destinations. As a result, fewer pauses are required by the elevator, which decreases the time passengers must wait to board and reach their floors.


Passengers can use a proximity card in the lobby or a keypad or touch screen to identify their desired floors. The elevator that will take them to that floor is then pointed out to them. The next elevator that comes into the foyer may or may not be this one.

Destination panels are placed on every floor in a full layout. Although the elevator has no floor buttons, there are still buttons that can be used to open and close the doors and call for assistance in an emergency. The full configuration supports the handicap mode. The most typical configuration type is this one.

Only a few floors in a hybrid arrangement include destination panels. There are up and down call buttons on other floors. The elevator contains floor buttons. In a hybrid system, handicap mode is typically not available.

For a number of reasons, destination dispatch is growing in popularity. Because it minimizes pointless floor stops, wait and travel times are cut down. It can increase productivity and streamline lobby traffic. Since they can move ahead to a dedicated elevator, passengers with mobility issues can benefit from better accessibility.

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