Elevators must be safe, first and foremost, but they also need to be reliable. They should be inspected on a regular basis and meet all regulations that are in place. The other constant with elevators is that they will need to be serviced from time to time. Clients misuse them, they suffer abuse, and parts become worn. Therefore, choosing the right maintenance program and company is important. These three factors may help you decide who to turn to when trouble strikes.
- OEM Contractors or Independent Contractors. Independent contractors don’t always have access to the original parts needed to replace worn out components. Modern elevators are finely calibrated systems and depend on quality parts to make them function with precision. If you decide to go with an independent contractor make sure to perform due diligence when choosing. OEM contractors have access to the parts manufactured by the original maker of the system.
- The Timeline for Checkups. Depending on your system and model, you may require quarterly, semi-annual, or annual checkups, testing, and inspections. It’s important to make sure you are on the same page with your contractor. A commercial elevator in a busy building may need preventative maintenance and inspections more frequently.
- The Annual Service Agreement. This document will lay out the terms of your contract: what type of service will be provided, what parts and labor are covered, and the payment terms. It is an insurance policy that ensures the elevator will be taken care of throughout the year. The annual agreement is also a great way to budget for costs instead of being blindsided by an unexpected expense.
If you are looking for modernization and upgrades, new installation, repair services, or system monitoring, contact Madden Elevator for a free quote at 502-501-0883. Call to learn more about the best way to keep your elevator running smoothly.