Too often you may find yourself in rigid service agreements where you’re getting the short end of the stick. That’s not how it works at Madden Elevator. We believe in flexible service contracts that cover only what you need. From one-time repairs to 24/7 elevator monitoring, our goal is to serve our clients through quality work and honest business practices.
Many service agreements are based on rough estimates of usage or general assumptions, which means you could be paying too much for your service. At Madden, we’re committed to making sure you are getting, and only paying for, exactly what you need. Our service maintenance agreements are tailored to your budget and get you the best solutions for your elevators.
How do we ensure you have the right elevator service contract when there are so many variables that impact your elevator usage, maintenance, and needs? We’ve developed a solution that monitors, analyzes, and reports on all of these variables and more – eVator Intel.
The Solution: eVator Intel
One of the best ways we determine what your exact needs are is using eVator Intel technology. This elevator monitoring system allows us to work closely with our clients to analyze real-time, actionable data reported on the performance of their elevators. Through a proprietary IoT-based monitoring device, we collect elevator performance analytics 24/7/365. This breakthrough technology is mounted atop the elevator unit to ensure data accuracy. Our monitoring unit can be installed in less than 10 minutes and works on any elevator.
Our eVator monitoring system analyzes the usage for each elevator and from there, Madden can adjust service agreements based on actual needs and usage. This means, for example, that if there are three elevators in your hallway, but the first one gets used 3x more than the others, we can adjust your agreement accordingly, so you’re not paying more for services the other two elevators may not need.
Efficient, Cost-Effective Elevator Service
Plus, better analytics and data provide better insights for our team, which means more efficient repairs. Our technicians can come better prepared with the correct parts and spend less time in the building. All in all, this is less costly for you.
At Madden, you never get less than what you pay for. We work directly with businesses to create service agreements that provide real-world solutions. We want you to have the best elevator experience possible for your business and we’re committed to finding out the system and maintenance schedule that works best for you.
If you’re ready to take the next step with an elevator company that always has your best interests in mind, request a product demo today.